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How can I protect myself from fraud?
Please make sure the URL in your address bar reads “www. FFXIV-Gils.com” when you are thinking of trading with us.
You can ensure you are dealing with FFXIV-Gils staff in-game by e-mailing us or otherwise contacting us with a security phrase. Our staff will repeat this to you in-game to verify you are dealing with FFXIV-Gils.
If you need to verify the validity of a FFXIV-Gils staff member, please contact our Live Help and they will confirm their validity for you. No matter what problem you have, we are happy to receive your contact!
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